Email Consent Policy

    Last Updated: November 3, 2026

    Simple Summary

    • We plan to send marketing emails in the future, and only to people who opt in.
    • Marketing emails are optional. The app works the same whether you opt in or not.
    • You can unsubscribe at any time, and doing so does not affect emergency alerts.
    • We do not send SMS text messages or make phone calls.

    Service Emails

    Some emails are part of running the service, so they do not need marketing consent and have no unsubscribe option. They include:

    • Emergency alerts sent to trusted contacts when an SOS is triggered
    • One-time passcodes and account verification codes
    • Important notices about your account, security or changes to our policies

    Marketing Emails

    Marketing emails may include safety tips, new features, product news and offers on ProtectSmartly plans. We will send them only if you have given explicit consent, for example by:

    • Ticking an unticked opt-in box when you sign up or in your account
    • Subscribing to the newsletter on our blog

    Creating an account or using the app does not by itself count as consent to marketing emails.

    Trusted Contacts

    If someone adds you as a trusted contact, we use your email address to deliver their alerts and related service messages. We will not send you marketing emails because you are a trusted contact.

    How to Unsubscribe

    Every marketing email will include an unsubscribe link. You can also email hello@protectsmartly.com and ask us to remove you. Unsubscribing withdraws your marketing consent and does not stop emergency alerts or other service emails.

    Your Data

    We do not sell your email address. We may use an email delivery provider to send messages on our behalf. After you unsubscribe, we may keep a record of your address so we do not email you again. Read our Privacy Policy and Terms of Service for more detail.